How Might We...?

In this episode, my guest is Paul Matthews. 20 years after moving into L&D, Paul is a sought-after speaker on the international stage – not only for his undoubted knowledge but also for his engaging, story-led approach and his desire to make L&D ideas easy to understand. He also runs workshops and does consultancy for many blue-chip clients in the UK and beyond. He’s a regular speaker in L&D events in the UK and around the world, as well as writing for leading industry magazines and blogs. He is also a member of the CIPD’s L&D advisory board.   Paul and I talk about the importance of thinking about delivering behavioural change. And how this can be the golden thread through design that makes measurement of output easier. Paul talks about the levers to pull for learning transfer to happen and how we can design a learning workflow that creates the behavioural changes required.   01:07 The function of L&D is changing behaviour to ensure we get the performance we need 03:07 Taking our eye off the prize 04:43 It’s not learning needs analysis – it’s a behavioural needs analysis 06:07 And now we have a reasonable way of measuring 07:22 Generic leadership content – there needs to be a customised layer 08:37 Learning transfer is the key to behavioural change 10:31 Accountability and responsibility 12:18 The 12 levers of learning transfer 13:56 Performance consultancy 16:13 How do I deliver these behaviours to people 17:15 Does one-day training actually need three or four days? 20:13 Does learning happen without reflection? 20:49 The five layers of reflection 23:49 Let’s get the basics right 25:06b Workflow and behavioural change 32:29 Training and coaching is good, but what else can we do? 32:51 Governance, accountability and responsibility 36:11 The perception of L&D 41:58 Do leaders feel that L&D think too short term and transactional     Paul’s Website: https://paul-matthews.com/   Paul’s Workflow platform: https://peoplealchemy.com/   Scott’s Website: https://www.theinnovatecrowd.com/   If you have ideas, thoughts or insights that can help change the perception of learning. Please drop me an email to chat about being a guest on the podcast scott@theinnovatecrowd.com

In this episode, my guest is Krystyna Gadd.   Krystyna Gadd has been in the field of learning and development for over 30 years. She is a consummate professional with a passion for helping people perform better through learning. She is a member of the CIPD and has delivered professional CIPD L&D qualifications. She is also a fellow of the Learning and Performance Institute. She is also the author of 'How not to Waste Your Money on Training' - a practical and graphic 'how-to' guide with useful activities to complete.  A move into soft skills training in 2003 led Krystyna to research accelerated learning. She was particularly drawn to how learning could become more engaging as well as impactful. A frustration with the many models and theories within accelerated learning prompted her to create a signature system ‘Five Secrets of Accelerated Learning’, which simplifies all relevant theories and models for those curious about accelerating learning through their organisations.   Krystyna’s focus is always on achieving business results in a creative and inspiring way. Through Five Secrets, she helps people make this structured and simple. A curious mind drives her to seek new innovations and consider how the latest research can be applied. She is a pragmatist with a thirst for learning and sharing with others, with the ultimate aim to elevate the L&D profession. Finding the right data to inform good decision-making is a must in her eyes.   Krystyna and I talk about learning aligning training interventions to the organisational needs. We explore some ideas from Krystina’s experience. We identify how this can be an opportunity for L&D to help the organisation to develop strategy and facilitate these discussions.   We also cover the importance of analysis and being curious and collaborative to elevate L&D influence within the organisation.   02:56 How can we support achieving your goals 04:11 Being curious is vital for L&D 06:28 Krystyna explains the HIRE framework to conduct analysis 07:43 L&D is capable of so much more 09:43 Smiley sheets are great – but we actually had an impact 11:46 Look at training as a journey or process 12:03 The role of data 21:41 It’s a need analysis 23:57 L&D can have a strategic, consultative role 27:24 Broaden our area of looking at something 33:39 L&D will need to justify training – COVID was a catalyst 39:08 Can the line manager help? 41:15 Back to culture and curiosity 47:32 Influence and collaboration 50:46 How many ways can you learn? 57:59 Tips on writing clear objectives   Krystyna’s Website www.howtoacceleratelearning.co.uk Scott’ Website https://www.theinnovatecrowd.com   If you have any thoughts, insights, and ideas about changing the perception of learning. Then ping me an email to discuss being a guest at scott@theinnovatecrowd.com  

In this episode my guest is Kate Udilova, Kate is marketer turned L&D expert, business owner, and microlearning addict. Founder, CPO at 7taps.com We discuss what is micro-learning and how it is everywhere. It is not a fad it is as old as the hills. We look at the application of micro-learning in the world of work and cooking etc and how it can be effective in delivering just-in-time solutions Kate talks about the science and thinking behind the development of her micro-learning platform 7taps and how reducing barriers to learning was a big driver in the thinking behind it.   03:53 Kate sheds some light on the role of technology, has it changed the way we learn or is it somehow connected to micro-learning 06:53 Micro-learning and working memory capacity 08:45 How it can enhance every learning in moving knowledge to long term memory 11:23 It is not the one size fits all solutions – there are four key areas where it can benefit 13:09 Start with the desired business outcomes 14:39 Good learning is a blend of approaches 16:15 Removing the barriers and providing smoothest experience 21:32 The power of stories in learning 24:08 L&D and fads 25:09 Creating content in a way that people consume information voluntarily 31:30 Distilling it to the essence 34:18 Micro-learning is not the silver bullet 38:05 If it is the correct method, the choices are endless   Kate’s Website: https://www.7taps.com/   Connect with Kate on LinkedIn: https://www.linkedin.com/in/udalova/   Scott’ Website : https://www.theinnovatecrowd.com   If you have thoughts, ideas or insights that can help transform the perception of learning and would like to be a guest on the podcast, please get in touch to have a chat. scott@theinnovatecrowd.com

My guest is Mark Williams, Mark is the founder of GiraffePad, the learning platform designed to make it easy to transform any learning intervention into a full and impactful learning journey. Mark has worked in L&D for over 20 years, the last 18 running his own training and coaching consultancy and is driven by a passion for learning that sticks. This is why he has spent the last 3 years developing GiraffePad to be the solution he wished he had for the previous 20. We discuss the move from seeing learning as a discreet activity to seeing it as a journey. Mark shares thoughts and ideas on how to help get participants buzzing when they arrive at your session Creating an environment where they are excited and ready to learn. How to maximise the impact of the time you have to create the most powerful outcomes. One of the simplest, and powerful tips from Mark is to think about reimaging the concept of pre-work. By simply renaming it as module 1, and making it part of the learning programme will boost the chances of your participants turning up ready to learn. 01:26 COVID has created opportunities to help prepare people to learn 03:23 Stepping up their game in preparing people for the virtual event 04:09 Get the prep right, get the facilitation right, they are entwined 06:05 The analogy of learning and riding a bike 07:13 Learning and cognitive load 08:11 Started with a warm-up session 10:26 The value of building community is priceless 11:51 Mark shares a nugget about framing pre-work 13:16 Using pre-session to build psychological safety 14:57 We can widen our view of learning and come up with ideas to connect people in advance 17:33 Module 1, joining the dots 19:02 Would you turn up for a triathlon without training and doing some preparation 20:05 Getting the biggest bang for your buck 23:07 How would you like your session to start 24:58 Who is actually going on the programme 26:35 Using good metrics 29:20 Key stakeholders in learning 31:27 Everyone is responsible for learning, not just L&D 37:01 The quality of what has come before provides an expectation of what it will be like 41:59 We are not paying for the training, we are paying for the performance 43:41 Have we run out of spot analogies 44:12 Concussion and preparation 45:26 The different skills in L&D 46:06 Induction ideas   Mark’s website: https://www.giraffepad.com/   Follow mark on LinkedIn: https://www.linkedin.com/in/markwilliamsgiraffepad   Scott’s website: https://www.theinnovatecrowd.com/   If you have ideas, thoughts, insights or a story that can help change the perception of learning I would love to hear from me. Email me at scott@theinnovate crowd to discuss being a future guest

My guest on this episode is Mo Ash, With a 6-year background experience in the BPO industry, business development, a managerial post in the UN, and finally a 14 years’ experience in the training field. Mohamed has come to condense and formulate all of his efforts and knowledge acquired to dedicate it to the field of empowerment and development in the form of training programs & applied workshops to further enhance the youth who are facing today's dynamic global race.Being a human development consultant has given Mohamed the chance to conduct sessions, workshops & seminars to over 50,000 trainees from different walks of life & business; starting from university students, juniors, seniors, middle management and even top management of governmental institutions and corporate.The ray of diversity has helped tremendously with further career excavation in the field of human development along with learning & development. As he is looking into starting a master's degree in business psychology to be able to profoundly blend between L&D, gamification & performance management in a tight cohesive productive meld.Mohamed currently is the founder of The Catalyst, an instructional design consultancy focused on the sole purpose of creating impeccable learning experience.   00:18 Mo explains his convoluted journey into L&D 03:45 L&D learning from other fields such as marketing, graphic design and project management 05:55 L&D to venture out of L&D and discover new tools 08:09 Borrowing perspectives, not borrowing tools 11:49 Helping reduce cognitive load 14:19 Exploring gamification 15:38 Gamification is not about the game, it is about the strategy 17:20 Systems and gamification 18:44 Gamification is a healthy learning experience with a layer of motivation that looks like a game 20:13 Games highlight so much of our human aspirations 23:18 Make the rules simple 25:14 User experience in learning 28:43 And now for some in depth explanation of the mechanics of gamification 32:51 The Octalysis framework 37:22 An example of e-learning gamification 40:56 Gamification of Socratic questioning 43:34 We start bouncing ideas to create a game on ethics 45:21 People bring their own level of complexity to the game 46:39 Good stories in gamification   Visit Mo’s website: www.thecatalystexprience.com   Visit Scott’s website: https://www.theinnovatecrowd.com   If you have ideas, insights or thoughts on an subjects related to changing the perception of learning; and would like to be a guest, drop me an email to have a chat scott@theinnovatecrowd.com

My guest is Saiyyidah Zaidi, author of Amazon #1 internatially bestseller: RESULTS: The Art and Science of Getting it Done Saiyyidah is a Positive Psychologist, Fellow of the Association for Project Management, Certified Business Coach, Certified High Performance Coach, and Xchange Facilitator. A former Architect who left her job as Project Director in Local Government to set up her own consultancy and coaching practice. Saiyyidah has two Masters with Distinction in Applied Positive Psychology and Construction Economics and Management; and is currently reading for a professional doctorate. Based in London, UK, Saiyyidah lives with her husband, two kids, and Tiger the cat.   01:02 Having a positive and strengths-based outlook and personal confidence 03:53 Did you just settle for mediocrity or for the very best? 08:40 Take your dreams and hopes and turn them into reality 11:04 Moving from resistance to acceptance 12:01 turning your achilleas heel into your superpower – understanding yourself 14:07 Identifying our own values and the courage to stand up for them 16:16 Show up in the best way you can and be of service to others 17:16 You can change your behaviour and keep your values 19:11 It’s not always easy 22:55 I can’t blame lockdown 24:22 Leading ourselves 27:00 The three environments you exist in 33:39 And now we discuss potential book titles 34:57 Get access to material to help you get RESULTS Visit Saiyyidah's website https://www.results.partners/about Connect with Saiyyidah https://www.linkedin.com/in/saiyyidah/ Get the book https://www.amazon.co.uk/RESULTS-Art-Science-Getting-Done/dp/B08NF1PTGK Visit Scott's website https://www.theinnovatecrowd.com/ If you have ideas, thoughts or insights around the general topic of changing the perception of learning, then please contact me to discuss the opportunity to be a guest. scott@theinnovatecrowd.com

In this episode my guest is Jamie McAnsh, in January 2014, he woke up Paralysed from the waist down - what did he do next? Jamie climbed a mountain on his hands! He was diagnosed with a functional neurological condition called Complex Regional Pain Syndrome (CRPS). His journey has been life-changing. But, instead of focusing on a restricted life in a wheelchair, he has focused on living life outside the box. Jamie is a sports personality capped for wales in rugby in 2014 and currently play wheelchair basketball for Cardiff. He is the first disabled Squash player in the world to play squash in a Welsh Open Tournament and he's currently ranked in the world rankings. Jamie developed a taste for adventure and become committed to showing that a disability does not rule your abilities; a message he is looking to share and spread. A multi award winner. As well as receiving the Greatest Achievement Award in 2017, in 2016, he became the countries first Charles Holland Award winner of the “against all the odds” category for his 2015 Challenge where he completed 12 extreme challenges in 12 months and raised £250,000 for a range of charities across the UK. As part of that, Jamie hand-cycled 100 miles in only 13 hours and 4 weeks later, he became the first wheelchair user to ever complete the gruelling WAAT4 challenge (30k over the Brecon Beacons mountain range) It has not always been awards and adventures; Jamie suffered with anxiety and depression after becoming, in his eyes, a burden on those around him. However, he faced his situation and through recognition of his journey, he has become inspired to launch a career in inspirational speaking, covering topics such as diversity, anxiety, depression, goal-setting and overcoming adversity. Jamie has been a guest speaker for audiences of all ages and backgrounds. 01:14 Jamie shares his story 02:31 Two choices, how we choose to let something shape our future 04:21 Giving up is a lot harder than it sounds 06:09 Jamie discovered wheel chair basketball, and the impact it had 07:43 Jamie runs his business and passes forward 08:03 Be the one that listens, you can change somebody’s world 09:51 It is not about trying to ‘fix’ people 11:41 The people you surround yourself with have a big influence 12:58 There is always something you can do 17:09 Making a difference to the younger generation 20:51 People will put you in boxes 23:35 Purpose and respect in the workplace 26:50 Are you a resource or a demand on those around you 30:33 Being in a box doesn’t limit you 32:42 Create your brand and then get it out there 35:44 What is your goal – it may surprise you 40:40 Helping everyone be the best they can be 49:48 How do you spend your energy? To visit Jamies’s website: https://seenobounds.co.uk To visit Scott’s website : https://www.theinnovatecrowd.com If you want to share thoughts, insights, or a story on how we might change perception of learning, get in touch to discuss being a guest on the podcast scott@theinnovatecrowd.com

‘Trust is the glue of life, it’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships’ Steven Covey   My guest is Geoff Hudson-Searle, we discuss trust, the importance of it in relationships. And as Geoff mentions he thinks this is the biggest enablers of our time. Trust is the foundation upon which the legitimacy of government, public institutions and family, the very cornerstone in which relationships are built and is crucial for maintaining social cohesion. The dynamics of trust are delicate in important relationships, and the loss of trust can be costly — not only psychologically, but also financially and in terms or work and livelihood. What’s helpful to remember is that trust is an ongoing exchange between people and is not static. Trust can be earned. It can be lost. And it can be regained. Geoff is an independent non-executive director across regulation, technology and internet security, C-Suite executive on private and listed companies, and serial business advisor for growth-phase tech companies. With more than 30 years’ experience in international business and management. He is the author of five books and lectures at business forums, conferences and universities. He has been the focus of TEDx and RT Europe’s business documentary across various thought leadership topics and his authorisms. Geoff is a member and fellow of the Institute of Directors; associate of The International Business Institute of Management; a co-founder and board member of the Neustar International Security Council (NISC); and a distinguished member of the Advisory Council for The Global Cyber Academy. He holds a master’s degree in business administration. Rated by Agilience as a Top 250 Harvard Business School thought leader authority covering blogs and writing across; ‘Strategic Management’ and ‘Management Consulting’, Geoff has worked on strategic growth, strategy, operations, finance, international development, growth and scale-up advisory programmes for the British Government, Citibank, Kaspersky, BT and Barclays among others.   01:27 break down trust and create a genesis of trust 02:50 Only 6% of companies have a business response plan 04:47 PWC have hired their first Chief Purpose Officer 05:26What do you get with trust? 07:00 Trust is the issue of the decade 08:14 The importance of knowledge and upskilling 09:55 Take a business to purpose and trust 10:33 Trust, leadership and remote working 11:30 Research and a problem with leadership and the opportunity to learn 13:31 Relationships are the key 15:15 Create a shared vision 16:56 Entering an era of democratisation 18:22 The power of a long-term vision 20:57 Continuous innovation 23:41 Aligning to strategy 28:35 What does low trust look like? 30:29 And when there is trust 32:04 Inclusion, the foundation of trust 35:41 Organisations are going to create new roles 37:49 Do people want to be trusted? 40:05 Purpose 47:19 Distrust in politics and business opportunity to lead 49:07 Flourishing and moving forward To visit Geoffs Website: https://ib-em.com To vist Scott's website: https://www.theinnovatecrowd.com If you have insights, thoughts or ideas on how We Might Change The Perception of Learning please get in touch to have a chat about the possibility of being a guest. scott@theinnovatecrowd.com            

This week my guest is Colin Smith AKA ‘The Listener’ Colin has an innate ability to deeply listen. Colin has an inquisitive and open mind, and this allows him to share though provoking and grounded observations and alternatives.   Colin and I discuss the importance of listening, caring and the role it plays in building and developing deeper, more trusting and positive relationships.   00:32 When was the last time you felt really heard? 02:03 What is the difference between listening and hearing 03:54 Going beyond active listening 05:05 Can you be curious without caring? 08:53 seven out of 10 people work for a company that doesn’t care about them 11:02 The need to move to a transformational type of energised relationship 11:49 Having conflict in the way it was originally intended 13:15 Questions and dialogue 15:10 Strategic listening 18:17 Listening and psychological safety 21:29 Back to conflict and dealing with it positively 25:46 Some of the layers of trust 29:28 Mindset and listening 36:26 Colin shares his five tips to improve as a listener 45:41 Listening and the ripple effect 48:21 Scott sets a challenge to help increase listening in your team 49:53 As a coach is it more important to a good listener or a good questioner?     Colin’s Website : https://dexteritysolutions.co.uk   Scott’ Website : https://theinnovatecrowd.com   If you would like to be a guest on a ‘How Might We…?’ podcast please email me with your idea and we can have a chat. scott@theinnovatecrowd.com

This week my guest is Elvin Turner, Elvin is an award winning leadership advisor and associate professor of innovation, entrepreneurship and marketing. Elvin is a best-selling author of the book ‘Be Less Zombie – How Great Companies Create Dynamic Innovation, Fearless leadership and Passionate People.’   Elvin’s clients have included some of the world’s leading  organisations in the financial, technical, music, pharmaceutical, drinks and publishing industries.   Elvin and I discuss innovation for realists and provide some thoughts and examples of how organisations can develop a more innovation focused culture.   02:08 What is it about questions that are key to driving innovation? 05:07 Making questions specific to help drive brainstorming sessions 07:02 COVID and the appetite for innovation 09:02 In innovation we need to ask ‘What isn’t changing?’ helping to find your ‘Innovation Gap.’ 09:42 The concept of a portfolio of ideas 11:42 Experiments – The rocket fuel of innovation 16:42 The need to reframe what we mean by success 17:46 The duality of managing now and leading for the future 21:08 The need to create an environment where people can be their best 23:03 Be creative with purpose 25:28 Why do we look for the one ‘Silver Bullet?’ 27:09 Having a process is not enough 27:40 Research and the blockers of innovation 30:28 Walking into the dragon’s den 32:57 Failure isn’t the language we use 34:47 Learning is a resource 35:47 Knowledge management 37:40 Team based innovation conversations 40:11 Who has time to innovate? 43:02 Ethics and accelerated innovation 46:16 Bringing values to life 48:04 Innovation charter and an awesome question 50:16 Consistency and doing the impossible 52:39 A challenge for you to get time to innovate 57:37 Choosing a name for the podcast   Elvin’s Website: https://www.elvinturner.com Scott’ Website: https://theinnovatecrowd.com   If you want to be involved in a ‘How Might We…?’ podcast email scott@theinnovatecrowd